Every message is read by a person in the booking office.
| What the message concerns | Address to send it to |
|---|---|
| Support and bugs | [email protected] |
| Safeguarding and sensible play on the line | [email protected] |
| Privacy requests | [email protected] |
The booking office cannot assist with real-money gambling accounts. For help with gambling, the National Gambling Helpline is free to call on 0808 8020 133.
Passengers must be 18 or over. All play uses virtual coins of no monetary value; they cannot be bought, sold, withdrawn or exchanged. The line has no coin kiosk and no payment page at any halt, offers no prizes of real-world value, and success on these reels does not imply future success at real-money gambling.
Gambling support, free and confidential: National Gambling Helpline 0808 8020 133, staffed around the clock · BeGambleAware · GamCare · The line’s responsible play rules